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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mike Hadley

August 31, 2023

5  out of  5 rating by Mike Hadley
"I have been with this State Farm office since 1985 and the service has been excellent. Mary is very contentious about checking for increases in policies and has saved me quite a bit of money over the past couple of years. The office is also very responsive when you have questions or problems."
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Kimberly Branum

July 12, 2023

5  out of  5 rating by Kimberly Branum
"Mary is fantastic. She helped me work through the claim process and kept me updated all the way through to payment. Great team. Thank you!"
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Ryan Knauss

May 16, 2023

5  out of  5 rating by Ryan Knauss
"I have been a customer of State Farm and Rick Torres for many years. I could not be more pleased by him and his team. Mary, in particular is awesome! Fortunately, we have not had many claims over the years but when we have, I have been impressed by the overall level of service and support. Thank You!"
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Randy Ray

May 15, 2023

5  out of  5 rating by Randy Ray
"I have been insured with State Farm for 45 years, and they always have your best interest at heart thanks Rick and Mary"
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David Burke

May 15, 2023

5  out of  5 rating by David Burke
"Everyone here has been so kind and helpful it puts all other to shame. They have explained things to me in a way that is truly helpful and in a way that I understand. I adore them. Mary specifically has been our guiding star"
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John Everett

February 22, 2023

5  out of  5 rating by John Everett
"Rick is a true insurance professional. He took time to review my coverages, explain what I have and suggest how to better protect myself and my family."
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Rigo Guzman

September 14, 2022

5  out of  5 rating by Rigo Guzman
"Sarah & Mary were super helpfull and handle everything quickly and efficiently, I highly recommend them"
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Jamie Glimp

August 8, 2022

5  out of  5 rating by Jamie Glimp
"Mary and Rick are super helpful and are always available to help with claims or my insurance needs. I highly recommend them for your insurance needs!"
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Mike Weitz

June 24, 2022

5  out of  5 rating by Mike Weitz
"Mary is always so responsive, helpful and easy to work with. Everyone at the office is great and provides awesome service."
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Yves Bajulaz

April 9, 2022

5  out of  5 rating by Yves Bajulaz
"Hello, Mary is always great to talk to and is quick to provide new insurance needs. They actually answer the phone and do the work quickly :-)"
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Michael Lopez

January 11, 2022

5  out of  5 rating by Michael Lopez
"I have been working with Mary in the front office. I have had complex insurance needs and Mary has been awesome throughout the entire process. I highly recommend this office to anybody. They are awesome."
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Marnette Ellenbrook

November 23, 2021

5  out of  5 rating by Marnette Ellenbrook
"I am a new home owner and am very glad I chose Rick Torres State Farm office with my insurance needs. I went into the office with a few questions and Sarah was there to answer them all and provide professional service. She was so helpful, thanks for the great service"
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Elizabeth Alvarez

April 22, 2021

5  out of  5 rating by Elizabeth Alvarez
"Excellent customer service! Mary provides reliable, accurate and affordable rates delivered promptly."
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Mike Allen

April 14, 2021

5  out of  5 rating by Mike Allen
"Sarah was very helpful and got me a great deal I was in and out in a timely manner and her service was outstanding I would definitely recommend to anyone in the area!"
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Gary Murphy

March 17, 2021

5  out of  5 rating by Gary Murphy
"Mary made the whole process easy, quick and simple for opening a US/State Farm Account. She da bestest eva!"
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Kenneth Ohler

November 12, 2020

5  out of  5 rating by Kenneth Ohler
"We contacted Rick about a questionable determination from the mortgage company that said that our condo is in a flood zone. Rick went to a lot of work and spent a good deal of his time to get a more accurate determination although he understood from the start that if he was successful in getting the better determination he would not be able to write a flood policy for us. This saved us a fair amount of money and we are very grateful for all of his help with this. This is typical of the customer service that we have come to expect from Rick and his staff."
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Liberty Kelsey

November 18, 2019

5  out of  5 rating by Liberty Kelsey
"Mary Corbo provide excellent service and goes the extra mile to get you the information you need. State Farm should consider her a valuable member of their team and a great representative of quality service. State Farm should hire more people of her caliber."
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Frazer Hazlett

November 1, 2019

5  out of  5 rating by Frazer Hazlett
"Talking about insurance, shopping for insurance has never been something I’ve enjoyed doing. But Sarah at Rick Torres State Farm insurance agents may well have just changed my opinion. She made it painless and clear, asking all the questions necessary to get my needs taken care of and answering my questions efficiently and knowledgeably. Mr. Torres hires well. Thank you so much to everyone at the Rick Torres office. Sincerely Frazer"
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Arlista Lee

January 17, 2018

5  out of  5 rating by Arlista Lee
"The customer service I receive from Heidi is 5 star+! She is incredibly helpful, informative and caring. It's always a pleasure to work with her and the staff at this office!"
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Angie Oleary

November 3, 2017

5  out of  5 rating by Angie Oleary
"The whole office is always very helpful and customer service oriented. Very refreshing...."
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Beth Brennan

October 2, 2015

5  out of  5 rating by Beth Brennan
"Rick is a really great guy. He clearly cares about his customers and his team. It is a pleasure working with him!"
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Linda Hollis

July 29, 2015

5  out of  5 rating by Linda Hollis
"I have been with State Farm for over 50 years and wouldn't dream of switching. I appreciate Rick Torres and his office staff for always responding to my needs in a very professional and caring way. My husband Rich and I are very satisfied and recommend Rick and State Farm for all your insurance needs."
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Leslie Solt

July 21, 2015

5  out of  5 rating by Leslie Solt
"No one likes dealing with insurance. Somehow, State Farm: Rick Torres makes it pretty simple and stress-free. We have had a wonderful experience with this branch. The customer service is always kind and helpful and they really aim to inform you on whatever you may need. Heidi at this branch is especially helpful. She is always available for us and has a way of being relatable and educational at the same time. She assures we are always in the know regarding our plans, which is great since insurance can be scary and confusing. Heidi has been a real life line for my family and me. We would recommend her services to anyone. Thanks, State Farm! It is a good feeling to be represented by you."